Welcome to the City of Grand Rapids eServices login page. Setting up an eServices account, gives you immediate online access to view your water-sewer account balance, view current and past bill history, and to pay your water-sewer bill online.

Click the New User button below to get started. There are no fees for eServices or to pay online.

User Name

Password (case sensitive)

First time user?
Click the New User button to register. New User
Need Assistance? Call 311 (within City of Grand Rapids limits) OR (616) 456 - 3000.
You can also click the Contact Us link at the top of this page and we can help!
Terms and Conditions